95. What is the caller's complaint? (A) Her order arrived damaged. (B) She received something she didn't order. (Q Her order hasn't arrived yet. (D) She was charged too much for her order. 96. When did the caller place her order? (A) One week ago. (B) Two weeks ago. (C) Three weeks ago. (D) Four weeks ago. 97. What does she ask the company to do? (A) Call her today. (B) Send her a check. (C) Deliver the order right away. (D) Charge the order to her credit card. 98. What did CompCo do today? (A) It hired new employees. (B) It gave a training workshop. (C) It negotiated a deal. (D) It had a celebration. 99. How many employees currently work at CompCo? (A) 50 (B) 100 (C) 150 (D) 200 100. What happened when PC Computer Systems closed down? (A) Many people lost their jobs. (B) The Tntrax Company took its place. (C) They broke a contract with city leaders. (D) Other technology businesses left the area. This is the end of the Listening test. Turn to Part 5 in your test book. PRACTICE TEST TWO 57 READING TEST In the Reading test, you wiil read a variety of texts and answer several different types of reading comprehension questions. The entire Reading test will last 75 minutes. There are three parts, and directions are given for each part. You are encouraged to answer as many questions as possible within the time allowed. You must mark your answers on the separate answer sheet. Do not write your answers in the test book. PART 5 Directions: A word or phrase is missing in each of the sentences below. Four answer choices are given below each sentence. Select the best answer to complete the sentence. Then mark the letter (A), (B), (C), or (D) on your answer sheet. __ clients' phone 101. Mr. Doh _____ . calls. (A) rarely returns (B) returns rarely (C) has returned rarely (D) rarely had returned 102. Success depends ______ the efforts of the organization. (A) from (B) in (C) on (D) of 103. There has been strong competition; _________ , the new company has made great profits. (A) instead (B) nonetheless (C) then (D) despite 104. Ms. Shirish will resign her position as chief __________ officer. (A) operator (B) operational (C) operation (D) operating 105. The weather report predicts it will rain _________ become colder. (A) neither (B) nor (C) and (D) either . paper. The printer ___________ (A) ran into (B) ran out of (C) ran without (D) ran over 107. The electricity went out were making coffee. (A) so (B) because of (C) while (D) for alii Neo s seems the (A) From (B) As (C) Of (D) But 58 PRACTICE TEST TWO 108. 106. we all the negotiators, Ms. 109. The sales division reported a 64 percent 117. The 1 I drop ftip last sales nprinri manv Darts of the country. r (A) during (A) J 1 - homing (B) with (B) housed (C) at (C) homes (D) to (D) housing Th e company is financially sound; 118. savin? monev. vou will T J J ' . rhprp is no debt purchase a reliable product. (A) in spite of t (A) With (B) for example (B) So (C) on the other hand (C) Besides P) nevertheless (D) Consequently Get the invoice unnn 119. one oartner has resiened. A receipt. others are quitting, too. (A) signature (A) Because (B) sign (B) Although (C) signed (C) If (D) signing (D) Before time to submit a bid. 120. The management makes an assessment (A) Still there is (B) Is there still (A) rarely (C) There is still (B) still (D) They're still is (C) monthly Ou r future will be on what (D) already services we can Drovide. 121. The chairman said his (A) basic would continue his strategies. (B) based (A) successful (C) basing (B) successor (D) base (C) success Tffhprp bpttpr (D) successive communication. I would not resien. 122. This ■ reeion as the costliest (A) were place to do business. (B) was (A) often is referred (C) is (B) is often referred (D) will be (C) is referred often to the rritirs and answer their (D) is often referred to questions. (A) Stand in for (B) Stand at (C) Stand with (D) Stand up to By the end of this century, business ________ greatly. market has declined in 110. 111. 112. 113. 114. 115. 123. Since 1990, our customers with our service. (A) are satisfied (B) have satisfied (C) have been satisfying (D) have been satisfied 116. (A) will be changed (B) will have changed (C) changes (D) changed PRACTICE TEST TWO 59 124. People either don't have the money _________ they aren't willing to spend it. (A) and (B) neither (C) or (D) although 125. The group is composed ____^___ five companies. (A) in (B) of (C) up (D) from 126. In order to make more money, Mr. Garcia has decided to ___________ a second job. (A) takeoff (B) take out (C) take from (D) take on 127. A survey of the _______ __ shows they are satisfied with their jobs. (A) employment (B) employs (C) employees (D) employing 128. ______ __ the bad location, the management is confident of success. (A) Despite (B) Since (C) With (D) As 129. Company officials must disclose their own __^___ affairs. (A) finance (B) financing (C) financial (D) financed 130. The new business has ___________ incorporated. . (A) still (B) once (C) yet (D) already 131. (A) but (B) nor (C) and (D) so 132. The competitor's attempt to ___ the new company was stopped. (A) takeoff (B) take over (C) take to (D) take out 133. The new agent has experience __________ not expertise. (A) but (B) and (C) with (D) however the flight is canceled, the seminar will have to be postponed. (A) While (B) If (C) Although (D) Besides 135. The proposal was submitted __________ April 28. (A) at (B) the (C) on (D) from 136. __ ______ costs have increased dramatically. (A) Advertising (B) Advertisements (C) Advertised (D) Advertise 137. Ford Motor Company reported a drop ________ quarterly profits. (A) to (B) from (C) in (D) with 60 PRACTICE TEST TWO The manufacturer listed assets liabilities. 134. 138. The company was ____ _^ _ by an immigrant. (A) found (B) founding (C) find (D) founded 139. Mr. Daley is our most skilled speaker; , he is unavailable to give the presentation. (A) besides (B) nevertheless (C) for example (D) while 140. Have Ms. Alva release immediately. (A) writes (B) to write (C) writing (D) write a press PRACTICE TEST TWO 61 PART 6 Directions: Read the texts that follow. A word or phrase is missing in some of the sentences. Four answer choices are given below each of the sentences. Select the best answer to complete the text. Then mark the letter (A), (8), (C), or (D) on your answer sheet. 62 PRACTICE TEST TWO Questions 141-143 refer to the following letter. Office Works 544 Hudson Street Boston, MA 34602 Tel: (617) 555-7664 Fax: (617) 555-7670 May 10, 20__ Mary Briddock Banqueting Director Wynd's Garden Hotel 219 Center Circle Boston, MA 03299 Dear Ms. Briddock: Our company, Office Works, is seeking a place to host a banquet. We will honor our top employees at this event, which will include dinner followed by speeches and the presentation of awards. At the same time we plan to celebrate an _____ _ to our addition additive addend addendum company. We recently purchased the Office Supply Store, and we are now the region's largest seller of office supplies. We expect approximately 100 guests. We would like to have our event on Saturday, August 15 th . If no room is available for that date, we could consider. . it on the following Saturday, August 22 nd have to have having will have Could you please mail me your latest price list, descriptive brochure, and menus? I am interested in learning more about __ _ _____ . facilities and services. 143. (A) (B) (C) (D) Thank you. Lynn Ishii Events Coordinator 141. (A) (B) (C) (D) 142. (A) (B) (C) (D) my our your their . (C) They broke a contract with city leaders. (D) Other technology businesses left the area. This is the end of the Listening test. Turn to Part. ______ the efforts of the organization. (A) from (B) in (C) on (D) of 103 . There has been strong competition; _________ , the new company