... transfer protocols (FTP) to move files¾World Wide Web provides access to protocols for text, documents,and imageszExtranets (wide area networks) link a company's employees, suppliers, ... contained in a network© 2004 The McGraw-Hill Companies, Inc. All rights reserved.McGraw-Hill18 Chapter Managing Information SystemsManaging Information SystemsMcGraw-Hill © 2004 The McGraw-Hill ... supportzTime and cost evaluationszPhased implementationzThorough testingzCareful training and documentationzSystem backup during the transitionMcGraw-Hill © 2004 The McGraw-Hill Companies,...