... 200175 Strategy and the Internet• Real-time integrated scheduling, shipping,warehouse management,demand management and planning, and advanced planning and scheduling across the company and ... purchases,trading off terms and conditions,providing advice and reassurance, and closing deals.• Delays are involved in navigatingsites and finding information and are introduced by the requirementfor ... auctions.Here, customers and suppliers are fragmented and thushave little power. Substitutes, such as classified ads and flea markets, have less reach and are less convenient touse. And though the barriers...