... 2- 2 Learning Outcomes 2. 1 Describe medical specialties and specialists 2. 2 Explain the purpose of the American Board of Medical Specialties 2. 3 Describe the duties of ... work with forensic and/ or anatomic pathologists Performs laboratory duties and some administrative functions Pediatric Medical Assists the pediatrician with administrative and clinical dut...
... ed 3- 35 Documentation • Clear and complete – Referrals – Missed appointments – Dismissals – Patient contact – Medical record correction • Medical records – Property of facility or physician – ... Understand scope of practice • Understand standard of care and duty of care – Medical assistants are all held to the “reasonable person standard” • Consent...
... e d 5- 3 Learning Outcomes (cont.) 5. 4 Compare and contrast leasing and buying 5. 5 Describe a warranty, a maintenance contract, and a service contract, and discuss the importance of each 5. 6 Identify ... used in a medical office – – – – – – Fax machines Computers Photocopiers Postage meters Paper shredders Dictation/transcription machines – Scanners –...
... rights reserv ed 6- 50 In Summary 6. 1 Types of computers include – Supercomputer – fastest and largest – Mainframe computers – process large quantities of information – Minicomputers – smaller than ... information available – Complicated billing and collecting systems – Scheduling and coordinating of services • Computer – – – – Integral off...
... 8- 2 Learning Outcomes 8. 1 Give examples of vital, incidental, and periodic supplies used in a typical medical office 8. 2 Describe how to store administrative and clinical supplies 8. 3 Implement ... ed 8- 5 Organizing Medical Office Supplies • Responsibilities for managing an office – Purchasing supplies – Maintaining supplies – Taking inventory of equipment a...
... patient record – Name and address – Current complaint – Insurance coverage and person responsible for payment – Health-care needs – Occupation – Medical treatment plan – Medical history – Response ... the charts properly – Registration form – Medical history – – Exam results, lab and other tests – Records from other physicians a...
... such as – Immunizations – Employee health records – Medical office financial records • Criteria from – – – – IRS – financial records AMA, American Hospital Association HIPAA law Federal and state ... Management of patient records – Vital to patient care and smooth operation of medical office – Paper-based medical records – Electronic Health Re...
... Calls handled by the medical assistant – Appointments – Billing inquiries – Insurance questions – Diagnostic reports (lab and x-ray) – General administrative questions – Reports from hospitals and ... must be professionally and effectively handled • Telephone etiquette – Common courtesy – Proper pronunciation, tone, and enunciation • How to handle d...
... reserv ed 13- 10 Furniture • Seating – Firm, comfortable, safe, and easy to get in and out of – Washable, fireproof fabric – Should contrast with the carpet color • Prevent accidental falls – Sufficient ... practice – Billing practices – Insurance processing practices • Medical Information – brochures and pamphlets – Read and validate accuracy befo...
... – Encourage and teach health habits and behaviors • Medical assistants – Recognize and overcome roadblocks to education – Become comfortable with teaching – Lead others to their highest level ... Safety tips to prevent injuries – At home – At work – At play • Proper use of medications – Do not change dosage – Do not mix medications – Report un...
... ICD-9-CM – ICD-10-CM – over 68,000 diagnostic codes – ICD-10-PCS – 87,000 procedure codes • Features – Combination codes – Codes for laterality – Expanded codes capture more detail – Flexibility and ... officer and committee who also: – Audit and monitor compliance – Develop written policies and procedures that are consistent with regulation...