... restraining forces The group brainstorming method20 serves as a useful tool to identify the driving forces and restraining forces in a given situation With respect to improving engineering design quality, ... Matar, Designing for Quality, ASQC Quality Press, Milwaukee, WI, 1990 Michalek, J M., and R K Holmes, "Quality Engineering Techniques in Product Design/ Process," in Quality Control in Manufacturing, ... training goals • Understanding of goals by everyone involved • Orientation of new employees • Training of supervisors in statistical thinking • Team-building • Analysis of the teaching need Institute...