Assertiveness 1234567892016

THE ASSERTIVENESS POCKET BOOK pot

THE ASSERTIVENESS POCKET BOOK pot
... selfish They know what they want and like, and disregard the needs of others in satisfying their own needs Aggressive people think of themselves as superior beings They think they are OK and the ... Ask for what they want Make mistakes Be the judge of their own behaviour independent of the goodwill of others Get what they pay for Change their mind Decide whether or not to assert themselves ... Welcome the opinions and feelings of others Set my own goals Help others to work to their goals and objectives Refuse a request or say ‘no’ Encourage others to use their time in the way that they...
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The assertiveness poketbook max a eggert

The assertiveness poketbook   max a eggert
... You are not popular You hurt others You take advantage THE BENEFITS OF BEING ASSERTIVE Assertiveness enjoys the advantages of non-assertion and aggressiveness and has none of the disadvantages ... appreciate the views of others and accept any that appear more reasonable than their own Is able to disagree with someone yet retain their friendship and respect Is aware of the needs and desires ... relationship there has to be give and take, but if it is all ‘take’, then the relationship is essentially flawed at a basic level, and the price is too high for any individual to pay ● Usually, a moment’s...
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the assertiveness workbook - randy paterson

the assertiveness workbook - randy paterson
... design by Tracy Marie Powell Library of Congress Card Catalog Number: 0 0-1 34792 ISBN-10 1-5 722 4-2 0 9-4 ISBN-13 97 8-1 -5 722 4-2 0 9-4 All Rights Reserved New Harbinger Publications’ website address: www.newharbinger.com ... How to push others to agree with them, see their way of doing things, it their way Some of the skills in this book may help these people in their quest But the book isn’t written for them At least, ... They want to be themselves in a way that doesn’t push others off-stage In a way that invites the people they meet to be more fully themselves too Assertiveness, then, is about being there Many people...
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THE ASSERTIVENESS POCKET BOOK phần 1 pot

THE ASSERTIVENESS POCKET BOOK phần 1 pot
... relationships At work the person doing the job is the one who can make the most significant contribution to improvements on the job The political value and power behind the equality movement ... BALANCE In assertiveness we balance the needs of others with our own We treat others as we wish to be treated When necessary we can choose whether to give priority to the needs of others or choose ... with others WITH SELF HONESTY WITH OTHERS What you feel Their impact on you What you think Their behaviour What you need What you want from them When we are honest with ourselves and with others...
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THE ASSERTIVENESS POCKET BOOK phần 2 doc

THE ASSERTIVENESS POCKET BOOK phần 2 doc
... refuse the requests of others for time or resources Acquiesces in the views and desires of the majority even though these conflict with personal wishes Frequently makes compromises in the interests ... the extreme version of fear of upsetting others If we upset someone by asking for what we want, we fear they will withdraw their regard for us and reject us altogether ● In any relationship there ... respecting them as a person Inappropriate inner voices This occurs when the rules by which we live have been determined by others, usually during childhood, and we still operate by them (See page 22 for...
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THE ASSERTIVENESS POCKET BOOK phần 3 ppsx

THE ASSERTIVENESS POCKET BOOK phần 3 ppsx
... selfish They know what they want and like, and disregard the needs of others in satisfying their own needs Aggressive people think of themselves as superior beings They think they are OK and the ... popular You hurt others You take advantage THE BENEFITS OF BEING ASSERTIVE Assertiveness enjoys the advantages of non-assertion and aggressiveness and has none of the disadvantages of either 27 THREE ... with others Continually works to personal agendas at the expense of others Rarely feels aware of the needs or feelings of others Competes with others and is angry if not successful THREE BEHAVIOUR...
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THE ASSERTIVENESS POCKET BOOK phần 4 pot

THE ASSERTIVENESS POCKET BOOK phần 4 pot
... Ask for what they want Make mistakes Be the judge of their own behaviour independent of the goodwill of others Get what they pay for Change their mind Decide whether or not to assert themselves ... from others ● Expect to use these rights without being asked to justify your behaviour ● Encourage others to use these rights for themselves ● Expect society to support you in the exercise of these ... relationships with others 36 When you are responsibly assertive, you become your true self and encourage others to the same RIGHTS & RESPONSIBILITIES BASIC ASSERTIVE RIGHTS Every human has the right to:...
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THE ASSERTIVENESS POCKET BOOK phần 5 pot

THE ASSERTIVENESS POCKET BOOK phần 5 pot
... Welcome the opinions and feelings of others Set my own goals Help others to work to their goals and objectives Refuse a request or say ‘no’ Encourage others to use their time in the way that they ... receive from others Change my mind Help others reach conclusions about their experiences of the world Decide whether or not to assert myself Allow others the freedom to choose how they behave 47 ... would rather not do; and sometimes in the same situation you will say ‘Yes’, because you choose to please someone you love The important point is that you make the choice, having reflected on the...
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THE ASSERTIVENESS POCKET BOOK phần 6 ppsx

THE ASSERTIVENESS POCKET BOOK phần 6 ppsx
... ‘independent’ that is the way you are and the other person will have to accept it You can only change your behaviour) 58 Is the person qualified to make the criticism; they know you well enough? ... disadvantages might there be for you in continuing with it? Think whether or not you wish to change your behaviour; what would be the advantages to you? Make the decision whether or not to change, ... Responsibilities such as these can be reasonably expected of you at work and you can reasonably expect them of your managers, colleagues and subordinates 51 52 ASSERTIVENESS SKILLS 53 ASSERTIVENESS SKILLS...
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THE ASSERTIVENESS POCKET BOOK phần 7 doc

THE ASSERTIVENESS POCKET BOOK phần 7 doc
... ASSERTIVENESS SKILLS GIVING CRITICISM Should you feel the need to criticise others, then treat them in the way you would like to be treated ● ● ● ● ● ● ● Only criticise behaviour the person ... give other examples of similar behaviour by the other person Make the criticism as soon after the ‘behaviour’ as possible; otherwise it will not be helpful - not be drawn into ‘and another thing’ ... briefly my position and the reasons for it ’ If there is going to be any sensible discussion, the other person has to let you put your case If they are not prepared to listen then you are wasting...
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THE ASSERTIVENESS POCKET BOOK phần 8 pps

THE ASSERTIVENESS POCKET BOOK phần 8 pps
... time’ The strength of these statements is that they let the other person know your exact position and what you expect They don’t have to guess They can only say ‘Yes’, ‘No’ or negotiate 74 ASSERTIVENESS ... next time it happens’ The other person knows what will happen next, so there are no surprises 75 ASSERTIVENESS SKILLS PUTTING THE ‘I’s TOGETHER It is now possible to put together ‘I’ combinations ... your interpretation of a situation, not just the situation itself It tells the other person directly the effect their behaviour is having on you 73 ASSERTIVENESS SKILLS ‘I’ STATEMENTS Feelings...
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THE ASSERTIVENESS POCKET BOOK phần 9 ppt

THE ASSERTIVENESS POCKET BOOK phần 9 ppt
... have the ‘pudding’ first, hoping that they will the decent thing and give us what we want If only life was that simple! 89 ASSERTIVENESS SKILLS WHEN This is another conjunction which is the same ... are: No Thank you If When 85 ASSERTIVENESS SKILLS NO ‘No’ is one of the most difficult words to say to another person This is usually because we fear the loss of their goodwill or regard We naturally ... with such a label?’ If the person is genuine and cares for you, such replies will lead to real feedback Then you can decide whether the accusation is justified, and whether you want to anything...
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THE ASSERTIVENESS POCKET BOOK phần 10 pps

THE ASSERTIVENESS POCKET BOOK phần 10 pps
... monitor the results 107 THE MANAGEMENT POCKETBOOK SERIES Pocketbooks Appraisals Pocketbook Assertiveness Pocketbook Balance Sheet Pocketbook Business Planning Pocketbook Business Presenter’s Pocketbook ... Pocketbook Teamworking Pocketbook Telephone Skills Pocketbook Telesales Pocketbook Thinker’s Pocketbook Time Management Pocketbook Trainer Standards Pocketbook Trainer’s Pocketbook Pocketfiles/Other ... Training Pocketbook Marketing Pocketbook Meetings Pocketbook Mentoring Pocketbook Motivation Pocketbook Negotiator’s Pocketbook People Manager’s Pocketbook Performance Management Pocketbook Personal...
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