... Function Changing? Time spent on administrative tasks is decreasing HR roles as a strategic business partner, change agent, and employee advocate are increasing HR managers are challenged to ... economy Skill demands for jobs are changing Knowledge is becoming more valuable – Intangible assets human capital, customer capital, social capital, and intellectual capital – Knowledge workers ... – Adapt to changing characteristics and expectations of the labor force – Address legal and ethical issues – Effectively use new work arrangements 1-14 The Sustainability Challenge The changing...