52315 telephoning

Slide bài giảng telephoning and changing schedules

Slide bài giảng telephoning and changing schedules
... name, number, and a message, and I’ll call you back Cell Phone Etiquette       Text first - call later Usually unwelcome in restaurants Volume control – the TMI factor Ringers and tones Always ... midnight not midday  If possible get e-mail or text confirmation of times and venues to avoid confusion Scheduling and rescheduling    When rescheduling an appointment it is customary to ... Never in the bathroom please Automated systems and queues     Make sure you choose a good voice artist in all languages Keep the menus simple and make an option that connects to an operator...
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Tài liệu Slide bài giảng: Telephoning and changing schedules doc

Tài liệu Slide bài giảng: Telephoning and changing schedules doc
... name, number, and a message, and I’ll call you back Cell Phone Etiquette       Text first - call later Usually unwelcome in restaurants Volume control – the TMI factor Ringers and tones Always ... midnight not midday  If possible get e-mail or text confirmation of times and venues to avoid confusion Scheduling and rescheduling    When rescheduling an appointment it is customary to ... Never in the bathroom please Automated systems and queues     Make sure you choose a good voice artist in all languages Keep the menus simple and make an option that connects to an operator...
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Telephoning Skills OUTGOING CALLS ? doc

Telephoning Skills OUTGOING CALLS ? doc
... please? Who’s calling, please? And who would like to speak to her, please? And your name is? Can I tell her who’s calling? ? Asking for further information What’s it in connection with, please? How ... 10:30 suit you? Would Friday at 10:30 be okay? Can you manage Friday at 10:3 0? ? Leaving a message Could you give him a message, please? Could you ask him to call me (when he gets back )? (Could you ... INCOMING CALLS ? Identifying yourself when you pick up the phone Paul Anka Paul Anka speaking Hello, Coco-Cola Company ? Helping the caller Can I help you? Who would you like to speak to? ? Asking...
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english for telephoning

english for telephoning
... personal names to spell words For example, to spell NATO, an English speaker might say: That's N for Neil, A for apple, T for Thomas, for orange Notice that in English we say N for Neil or N as in Neil ... English for Telephoning EXPRESS SERIES David Gordon Smith OXFORD O XFORD ACKNOWLEDGEMENTS U NIVER S IT Y PRESS Great Clarendon Street, Oxford OX2 6DP Oxford Univers ity Press ... addresses are pro\;ded by Oxford University Press for information only Oxford Universiry Pre s disclai ms any res ponsibility fo r t he content I SBN " : '9 4579 ') Type et by Oxford University Press...
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Business English Skills: Telephoning

Business English Skills: Telephoning
... Glossary 59 80 INTRODUCTION TO THE LEARNER Telephoning is part of the Longman Business English Skills series It presents and practises the language used in business situations where the conversation ... not long ago in the past up until the present You 've got some figures for me? U.S English uses have where U.K English tends to use have got I've got our best estimates for January I've got the ... improve your understanding Pronunciation The Pronunciation work is designed to improve your spoken English Note the following three points contractions - this is when certain words , often auxiliary...
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