... implement the process of the quality management system of the company based on the voluntary and self-controlspirit. The regular discussions among them will contribute to enhance the effectiveness of ... because they are people whodirectly implement, maintain and improve the system. The company should organizetraining-courses to raise the awareness of officials and workers about the effects of the implemented ... 0918.775.368addition, it also boosts the morale of the workers, promotes a sense of pride in theirwork and ownership of their responsibilities. There is an equivalent set of five 'S' wordsin...