English for tourism Studentss workbook

... following information See sections 8.6 and 8.7 for help Your sister has just returned from Darwin after living there for one year You want to know about Darwin Write five questions asking for information ... timetables and schedules e.g 20.00 hours, 08.30 hours For times before 10 o’clock, add ‘oh’ before the number of hours (In the army and police force, people often say ‘zero’ instead.) If there are ... invited to a Conference in Jakarta Write five questions asking for information about the Conference (Refer to sections 8.6 and 8.7 for information on ‘WH’ questions.) ...

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English for Tourism and Hospitality 1

... Certainly Certainly Just a minute please Answers: 1) Good morning, Plaza Hotel Leo speaking 2) Good morning, Plaza Hotel Leo speaking How can I help you? 1) Just a minute please 2) Would you mind holding ... _ mind you would please holding? I while you on hold put may I find you out for? _ you put I can hold on? ... EXERCISES Key vocabulary Look up the meaning and pronunciation of these words in your dictionary reservation book cost single certainly per night...

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English for Tourism and Hospitality 2

... mind saying that again please? C: 0003 0078 22 78 3308 A: 5 526 4671 98 02 88 92 B: I’m sorry, I didn’t hear you Was that double eight five two? A: No, 88 92 The Chant Practise saying this chant out ... practice - Asking for Clarification Read the following short dialogues out loud A: 8869 6719 9908 6683 B: Could you repeat that please? A: 8869 6719 9908 6683 A: 0003 0078 22 78 3308 B: Would ... loud Could you repeat, Could you repeat, Could you repeat that please? Oh -2 double 6? Or Oh -2 double 3? Answers: 1) welcome 2) expiry 3) both 4) repeat 5) double 6) credit card ...

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English for Tourism and Hospitality 3

... the car park _ the rear of the hotel I can put you rooms six-eleven and six-twelve The lifts are down the corridor and your right Jumbled sentences - Offering help Rewrite the sentences ... see what I can Answers: 1) at 2) on 3) in 4) at 5) in 6) on 1) Would you like someone to help you with your suitcases? 2) Is there anything else I can do? 3) Do you need any help? to like suitcases ... EXERCISES Key vocabulary Look up the meaning and pronunciation of these words in your dictionary reservation moment quiet facing lovely rear...

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English for Tourism and Hospitality 4

... there a kettle? And are there cups? Are there cups for tea? Yes, there’s a kettle And there are cups Is that OK? OK! Answers: 1) There’s (some) tea and coffee in the cupboard 2) There are ten guests ... We’re just waiting for someone Excuse me I need to book a taxi f Both of the buses will be here in 10 minutes The Chant Practise saying this chant out loud Is there a kettle? And are there cups? ... _ car park / at / rear / hotel _ Matching – Both and just Match the first part of the conversation with the correct response Practise saying them...

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English for Tourism and Hospitality 5

... recommend A restaurant close to here And may I suggest, May I suggest You try a local beer? Example answers: 1) Yes it will 2) Yes there is 3) Yes we 4) Yes we have 5) Yes we can 1a) like 1b) should ... quiet restaurants, you try the Golden Lotus I can _ the Golden Lotus It is _ for its seafood If you to listen to music while you eat, I _ the Pearl Garden Cabaret ... EXERCISES Key vocabulary Look up the meaning and pronunciation of these words in your dictionary recommend famous seafood music nearby very close...

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English for Tourism and Hospitality 6

... The Steamed Vegetables are enough for The Beef in Black Bean Sauce is a b c d e two people to share quite filling with our guests rather hot has mushrooms, tofu and garlic Language Practice – writing ... moment 2) I am very well thank you 3) The film was quite interesting 4) The room is very comfortable room / comfortable _ ... EXERCISES Key vocabulary Look up the meaning and pronunciation of these words in your dictionary appetisers chillies ginger ready boiled crispy...

English for Tourism and Hospitality 7

... EXERCISES Key vocabulary Look up the meaning and pronunciation of these words in your dictionary alright everything mix up slight another inconvenience ... After you have checked your answers, read each sentence out loud Is _ alright? I apologise for the I’m sorry about the The kitchen is very at the moment Jumbled...

English for Tourism and Hospitality 8

... EXERCISES Key vocabulary Look up the meaning and pronunciation of these words in your dictionary bill dessert menu change extra tip delicious ... from the box above to complete the sentences Could I please see the _menu? The extra $2 was for the Thank you The Crispy Chicken was _ Could we have the _ now please? Language...

English for Tourism and Hospitality 9

... EXERCISES Key vocabulary Look up the meaning and pronunciation of these words in your dictionary cab left outside shopping centre cross major...

English for Tourism and Hospitality 10

... EXERCISES Key vocabulary Look up the meaning and pronunciation of these words in your dictionary change here little stay driver keep long quick ... weather / here? _ how / will / staying? _ have / been / before? _ / sport? _ Vocabulary Choose the correct word from ... from? 2) Do you like the weather here? 3) How long will you be staying? 4) Have you been here before? 5) Do you like sport? 1) stay 2) entrance 3) know 4) change 5) long Do you _what time...

English for Tourism and Hospitality 11

... EXERCISES Key vocabulary Look up the meaning and pronunciation of these words in your dictionary cotton handmade price silk dollar mirror pure (to) suit expensive nice shawl ... try Language Practice – It is (it’s) or They are (they’re) Read the following key words and write a question and a response Use “It’s” or “They’re” in your answers Example: how / shawl / $55.50 ... sunglasses? They’re $60 3) How much are the bathers? They’re $130 1) nice 2) handmade 3) try 4) suit The shoes are very comfortable They are _ ...

English for Tourism and Hospitality 12

... EXERCISES Key vocabulary Look up the meaning and pronunciation of these words in your dictionary better cashier feel nice sign box credit (card) ... have checked your answers, say the dialogues with a friend A: That’s $150 How will you be paying for that? B: _, thank you A: Of course Would you like a _? B: Yes please A: This is a...

English for Tourism and Hospitality 13

... 7th June a) Monday 17th June The tickets for the festival will go on sale in a few days (Today is Wednesday 12th June) a) Monday 10th June b) Thursday 13th June c) Saturday 15th June The guide ... June 3)c Saturday 15th June 4)a Monday 17th June I saw Leo the day before yesterday (Today is Wednesday 12th June) c) Thursday 13th June a) Monday 10th June b) Tuesday 11th June ... EXERCISES Key vocabulary Look up the meaning and pronunciation of these words in your dictionary available excellent luck today bets group pleasure...

English for Tourism and Hospitality 14

... kitchen hand a greets guests, helps with enquiries and takes bookings b takes guests on a tour and provides them with information c provides advice about holidays and takes bookings d cooks meals for ... up the meaning and pronunciation of these words in your dictionary allow explain spare assure follow tourism brochures management uniform different qualification wear Vocabulary - Hospitality jobs ... e cleans and maintains rooms A tour guide f serves people in a restaurant Bar staff g manages staff and tasks to be completed A travel agent h cleans the kitchen, washes the dishes and assists...

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