... operating plans and budgets rather than insights and strategic breakthroughs We need to reinvent the way we think about strategy To be valuable in today’s turbulent environment, the goal of strategy ... customer, 112, 114–115, 245 defining, 105 107 external, 246 importance of, 54 insight and, 107 , 109 key priorities, 112, 118 in learning process, 62–63, 67 meaning of, 110 111 personal growth and, ... process, Deighton, John, 82 Delain, Michael P., 115 Deloitte and Touche, 238–240 Deloitte Touche Tohmatsu (DTT), 6, 227 Demographics, 100 Denison, Dan, 107 , 253 Deregulation, impact of, 10 11 Destroyyourbusiness.com,...