Determinants of customer satisfaction an empirical study in fast food franchises in ho chi minh city
ON THE DETERMINANTS OF CAPITAL STRUCTURE: AN EMPIRICAL STUDY OF VIETNAMESE LISTED FIRMS
... Journal of Law economics Franck B and Usha R.Mittoo (2002) The determinants of Capital structure choice: A survey of European firms Friend and Lang, An empirical test of the impact of managerial ... 1984, The capital structure puzzle, Journal of Finance Vol 39, p 575-592 Narayan Rao and Lukose P J., 2000, An Empirical Study on the Determinants of t...
ON THE DETERMINANTS OF CAPITAL STRUCTURE: AN EMPIRICAL STUDY OF VIETNAMESE LISTED FIRMS
... between woman on the board and performance 1.2 Objectives of the study An objective of the study is to examine in the Vietnamese bank, the link between women’s participation in top management and its ... responsibilities to the Company and its shareholders The Board plays the central role in the Company’s corporate governance and oversees the work of manage...
accounting ethics and its important role for reduction of accounting fraud an empirical study in hanoi
... ACCOUNTING ETHICS AND ITS IMPORTANT ROLE FOR REDUCTION OF ACCOUNTING FRAUD: AN EMPIRICAL STUDY IN HANOI By HOANG VAN THU October 2011 Supervisor: Dr Nguyen Hong Quan ABSTRACT As ... going to analyze the accounting ethic and its role for reduction of accounting fraud in this project -8- 1.2 Problem and statement Nowadays, the ethics has be...
Báo cáo " Research on the effect of urban expansion on agricultural land in Ho Chi Minh City by using remote sensing method " ppt
... uses the Landsat TM and ETM+ to extract the built‐up land in the city and evaluate the change of agricultural land under urbanization in Ho Chi Minh City. 2. The study area Ho Chi Minh City has a very favorable ... 61 (1995) 993. [5] Institute of Economic Research and Department of Culture and Information of Ho Chi Minh City, Economic of Ho Chi Minh...
Determinants of customer satisfaction on internet banking in Vietnam
... level of customer satisfaction This research is to find key determinants of customer satisfaction of Internet banking in Vietnam and to propose strategic recommendations for banks to increase customer ... satisfaction factor of Internet banking in Vietnam because its Sig (2-tailed) value is not less than 0.05 31 In summary, about determinants of c...
RETENTION OF PROFESSIONAL BANKERS AT COMMERCIAL BANKS IN HO CHI MINH CITY
... satisfactions, retaining key personnel Employing a quantitative approach, in which, the data were collected from 160 professional bankers ( bankers ) in commercial banks in Ho Chi Minh City, multiple ... degree) RETENTION OF PROFESSIONAL BANKERS 19 3.3 Method of data collection Sample size : - 250 bankers in commercial banks in Ho Chi Minh Cit...
THE ROLE OF TRANSFORMATIONAL LEADERSHIP BEHAVIORS IN AFFECTIVE EMPLOYEE ENGAGEMENT AN EMPIRICAL STUDY IN THE TWO INDUSTRIES OF RETAIL AND FINANCIAL SERVICES IN HO CHI MINH CITY
... important to test the link between transformational leadership behaviors and affective employee engagement in the industry of retail and financial services in Ho Chi Minh City and also to explore employees’ ... and affective employee engagement by surveying the employees The target population of the study included the employees in...
Improving customer satisfaction for packeged of the duc phat company in ho chi minh city
... by DUC PHAT With the above reason I chose topic ” IMPROVING CUSTOMER SATISFACTION FOR PACKAGED OF THE DUC PHAT COMPANY IN HO CHI MINH CITY “ to research on the subject Business Research Method ... competitors in the same industry, because the satisfaction of customer proportional to the profits of the business which brings the success o...
Factors market impact business results of the state owned commercial bank in ho chi minh city
... "The market oriented factors that affect to business results of the state owned commercial banks in the Ho Chi Minh City to provide recommendations for improving business results to state owned ... state owned commercial banks1 in Ho Chi Minh City including: The survey was conducted on the hierarchical management and direct sales staff of...
Determinants of consumer satisfaction on service quality in private comercial banks in ho chi minh city
... customer satisfaction, service quality of private commercial banks in Ho Chi Minh City (HCMC) It attempts to discover the impact of service quality on customer satisfaction in private commercial banks ... dimensions of service quality that affect customer satisfaction in commercial banks in HCM city? What should the private commercial ban...
Factor effecting guests satisfaction toward luxury hotel in ho chi minh city a mediation analysis of perceived service quality
... FACTOR EFFECTING GUESTS SATISFACTION TOWARD LUXURY HOTEL IN HO CHI MINH CITY – A MEDIATION ANALYSIS OF PERCEIVED SERVICE QUALITY In Partial Fulfillment of the Requirements of the Degree of ... service quality so as to enable the hospitality industry to reach international standards However, no customer satisfaction data are available for the...
Customer satisfaction and loyalty after service failure and recovery a study in restaurant industry in ho chi minh city of vietnam
... CUSTOMER SATISFACTION AND LOYALTY AFTER SERVICE FAILURE AND RECOVERY A study in restaurant industry in Ho Chi Minh City of Vietnam In Partial Fulfillment of the Requirements of the Degree of ... evaluate the service failure recovery of restaurants in Ho Chi Minh City ? How does the customer satisfaction after service...
Determinants of customer satisfaction an empirical study in fast food franchises in ho chi minh city
... restaurants become popular in any big city in Vietnam, particular in Ho Chi Minh city 1.2 Problem statement Fast food is growing fast and speedy in Vietnam especially in Ho Chi Minh city; however, ... DETERMINANTS OF CUSTOMER SATISFACTION AN EMPIRICAL STUDY OF FAST FOOD FRANCHISES IN HO CHI MINH CITY APPROVED BY Advisor APPROVED...
Measuring customer satisfaction towards service quality of the maternity hospital in ho chi minh city
... MEASURING CUSTOMER SATISFACTION TOWARDS SERVICE QUALITY OF THE MATERNITY HOSPITAL IN HO CHI MINH CITY In Partial Fulfillment of the Requirements of the Degree of MASTER OF BUSINESS ADMINISTRATION ... topic: MEASURING CUSTOMER SATISFACTION TOWARDS SERVICE QUALITY OF THE MATERNITY HOSPITALS IN HO CHI MINH CITY Research object...
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