... with the manufacturer, thelatter implyinga delay ofindeterminatelength). Themix ofaction,timing, recompense, etc. needs negotiating.86 The art of successful business communicationSo negotiation ... and, again, the outcome can bestalemate.Because of these factors the best negotiators are at pains to take the broad view,to understand the other person’s point of view and what they are trying ... warning: The above can be helped by what many refer to as clear‘signposting’, that is the technique of flagging ahead something of what is tocome, describingeither the topicorthe natureofthe nextcomment....