... pandemic and in support of theMillennium Development Goals, issues of human and organizational capacity are becoming increasingly impor-tant [1]. Governmental and non-governmental organiza-tions ... individual or team, using a combination of tech-nical knowledge and management techniques to design and implement changes. For example, in a large, privatenon-profit teaching hospital, a sequence of ... computertechnology, facility and equipment maintenance, finan-cial systems, epidemiology and biostatistics, marketing,program evaluation, and design and management of clin-ical research trials....