... organizational and technological change, leading to increasedjob complexity and intensity in all industrial, commercial and service sectors.60 MAXIMUM PERFORMANCE work more than 100 hours a week and ... asminds, the ability to build relationships through dialogue, to commu-nicate with everyone in a direct and personal way, and a capacity to walk the talk and lead by example (see Chapters 3 and 8).Equity/parityThis ... it was estimated that workplacebullying claims cost one Australian state, Victoria, $A2 6 million a year.Ray Catanzarita, a senior partner in the law firm Clayton Utz, madethese comments at...