... relationships with “A” sources, refer-
rals and joint business should come naturally.
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discussing services that you know won’t be needed, ... four Ps of marketing and is one that few
professionals use. Accounting and law firm marketing has
improved over the past 20 years in three of the Ps of marketing...
... clients of professional
firms see perceived value in terms of trust, response time, and
the quality of the relationship.
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Acknowledge ... And they decide to engage you
based on the differences they believe are important. You are the
most important differentiator.
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82
Waugh 07 2/ 4/04...
... watch what is
going on and be sure that you and the prospect are looking for
the solution to the same problem.
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59
Position Power Sells
T
he ... will make you more com-
fortable developing this important skill.
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121
CHAPTER
ELEVEN
Handling
Objec...
... hours, and
to keep clients better informed as to the progress of our work.
You need analogous internal service standards.
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63
Support ... information,
you must be careful to design a process that will give you useful
and reliable information.
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Dev...
...
Introduction
9
Waugh 01 2/ 4/04 10:31 PM Page 9
Marketing
Strategies
John Wiley & Sons, Inc.
Troy Waugh
101
for
Accounting, Law, Consulting,
and Professional Services Firms
Waugh 00 fm 3 /22 /04 10:43 AM ... effective in hun-
dreds of the world’s most successful firms.
101 Marketing Strategies for Accounting, Law, Consulting, and Professional
Services...