... General, 2 71 U.S. Department of Commerce, 57U.S. Naval Academy, 10 2U.S. Navy, 15 , 92U.S. Navy KM system, 40, 10 1 11 4background, 10 1 10 2operationalizing, 10 5 11 0performance measures of, 11 1 11 4strategic ... (HP), 12 3 12 4, 12 7, 16 1n23High-tech industry, 16 17 Hitachi, 15 7Hoffmeister, Jan, 16 4Honda, 19 0Horvath, Greg, 17 7HP, See Hewlett-PackardHuman capital, 7, 33, 64, 65, 13 0 13 1, 17 6Human Capital ... of, 11 7 11 9enablers of, 13 0 13 5IC and network-based, 11 9 12 0 management objectives for, 219 –220operationalizing, 12 4 13 0processes of, See IM processesat Skandia, 17 0 17 2strategizing, 12 0 12 4Innovation...