... Platform for Spoken Dialogue Systems. In: Proc. ESCA Workshop
on Spoken Dialogue Systems, P. Dalsgaard, L.B. Larsen, L. Boves, and I. Thomsen, eds.,
105 108 , DK–Vigsø.
Baekgaard, A. (1996). Dialogue ... Methodology for
Spoken Language Systems. In: Proc. DARPA Speech and Natural Language Workshop,
102 108 , USA–Hidden Valley PA.
436
DISC Deliverable D2.7a (1999). State -of- t...
... voice quality.
Output phrasing adequacy.
Feedback adequacy.
Adequacy of dialogue initiative relative to the task(s).
Quality of Human-Machine Interaction over the Phone
59
Naturalness of the dialogue ... general,
a dialogue consists of an opening formality, the main dialogue, and a clos-
ing formality. Dialogues may be structured in a hierarchy of sub-dialogues
with a par...
... contains three pa-
Quality of Spoken Dialogue Systems
283
Figure 6.5. Univariate analysis of covariance for dialogue cooperativity. Covariate factors are
part B and C questions.
that none of the manner-related ... needed by
Quality of Spoken Dialogue Systems
299
directly related to the speech input quality category, but also in those of the
dependant categories....
... Author
Index
387
388
393
405
405
413
429
463
465
Quality of Telephone-Based
Spoken Dialogue Systems
20
internal correction, anticipation, and prediction. Examples of such systems
are given in Section 2.1.3.7.
Multimodal dialogue systems ... expected that the structured approach to quality of telephone-based
spoken dialogue systems can be transferred to other ty...
... etc.
90
2.5
Summary
Spoken dialogue systems enabling task-orientated human-machine interac-
tion over the phone offer a relatively new type of service to their users. Because
of the inexperience of most ... of system components alone may be misleading for capturing
the quality of the overall system.
A full description of the quality aspects of an SDS can only be obtain...
... effect of the performance of ASR used in a telephonic environment.
As a consequence, it has to be assumed that the overall quality, usability and
acceptability of a telephone-based spoken dialogue ... performance of the recognizer. Analytic investigations
in this respect are useful for the designers of speech recognition systems, but
only to a limited extent for the designer...
... related to speech input quality, cf.
the QoS taxonomy defined in Section 2.3.1. The quantitative contribution of
recognition accuracy to global quality aspects of spoken dialogue systems like
usability, ... degree.
In this chapter, the quality of the synthesized speech in the application sce-
nario of a telephone-based spoken dialogue system is addressed. In such a
sc...
... without tandeming.
Quality of Spoken Dialogue Systems
255
for choosing restaurants were the price (27 nominations), the type of food
(33), the quality of food (33), and the friendliness of the staff ... Thus, the quality
Quality of Spoken Dialogue Systems
251
The choice of questions for each questionnaire depends on the aim of the
specific test. In general, com...
... detailed analysis of quality as-
pects governing the interaction with telephone-based spoken dialogue systems
which was presented here.
Applying a recent definition of quality to this type of service ... and
Definition of Interaction Parameters
367
Definition of Interaction Parameters
365
Quality of Spoken Dialogue Systems
339
related interaction parameters. On...
... me:
Questionnaires
4111
3.1
3.2
3.3
3.4
3.5
3.6
3.7
3.8
3.9
3 .10
BoRIS suddenly interrupted the dialogue and spontaneously returned to a previous
menu point.
yes
no
BoRIS often aborted the call in the middle of the dialogue.
yes
no
BoRIS ... expert often has a certain degree of freedom for interpretation. In order to take a
decision in an individual case, the expert should consider...