... first place all the windows are broken, which is a real pain in the neck a) a bad ache b) a serious ache c) a serious problem d) a bad shock 6) Yes, I agree but at the same time it's ... arm and a leg to repair. a) a little money b) a sum of money 2) If you don't mind me saying so I think you're a bit over the top, aren't you? a) you're exaggerating a ... admit it is very cheap. c) I'll tell you something d) I'll tell you my honest opinion 4) I'd appreciate that. Go on, I'm all ears a) I can hear what you're saying...