... relevant to what they already know and what they want to know. Theyhave to not only listen to words but also observe verbal devices and body gestures in order to understand the meanings of vague ... the non-verbal conventions of that language- the meaning of a shrug, a pout, or a smile. Speech thus often includes not only a face -to- face meeting, but also a meeting of the minds. "Conversation," ... face -to- face encounter. One person directly addresses another or others. Within the face -to- face encounter of speech, communication is' not limited to Words. Speakers use a wide variety of...