... Keehn, L. (19 94) . Patient’sunderstanding of health information: A multihospital approach.Patient Education and Counseling, 24 (1), 73-78. Garden, A. L., Merry, A. F., Holland, R.L., & Petrie, ... Doctor-patient communication inrheumatology: Studies of visual and verbal perception usingeducational booklets and other graphic material. Annals of theRheumatic Diseases, 45 (3), 198-209. Pardini, ... (Reid, Davis 199 8a) .What factors affect patients’ use or disregard of print materials? A few studies noted that people understand and remember what is important to them, yet the kinds of information...