... used the expression managerial leadership”over 15 years ago in referring to the challenges midlevel managers face ix FM_IPROC_Palatino 1/8/02 8:38 AM Page ix Copyright 2002 The McGraw-Hill Companies, ... deal these past two years about leadership, human behavior, and the nuances of the profession of psychiatry. xiii FM_IPROC_Palatino 1/8/02 8:38 AM Page xiii Copyright 2002 The McGraw-Hill Companies, ... San Juan Seoul Singapore Sydney Toronto FM_IPROC_Palatino 1/8/02 8:38 AM Page iii Copyright © 2002 by The McGraw-Hill Companies, Inc. All rights reserved. Manufactured in the United States of...