... example, 12 3 12 4‘‘hostile’’ example, 12 1 12 2‘‘lame duck’’ example, 11 6 11 8‘‘lazy’’ example, 11 0 11 2‘‘nitpicky and insensitive boss’’ exam-ple, 11 4 11 6‘‘old dog’’ example, 11 2 11 4‘‘weak ... feedback, 17 5, 18 0 18 1, 18 5 18 6direct and clear phrases for, 18 9 19 0five-step process, 18 6 18 9impact of absence, 19 0 19 1relationships, 66with boss, 16 2 16 5building and preserving, 13 16 coaching ... from, 19 3 19 4friends as, 13 8 14 0going around you to boss, 14 6 14 8lateness by good performers, 15 1 15 2personal activities on work time, 14 9 15 1problems with, 14 3 15 2task completion issues, 14 8 14 9see...