... made. The thesis consists of three main parts: the introduction, the development, and the conclusion. The introduction - gives rationale for the study and sets up the aims, scopes and methods of ... University of Industry” is submitted in partial fulfillment of the requirements for the degree of Master of Arts is the result of my own work, except where otherwise acknowledge and that this minor thesis ... deals with the research methodology which covers participants, the settings of the study, the data collection methods, the data analysis, and the findings and discussions. Chapter 3 offers...