Strategic Information Management Third Edition Challenges and Strategies in Managing Information Systems by ROBERT D GALLIERS and Dorothy E Leidner 9 docx
... the
roles of the stakeholders involved, and how the results are perceived. We
found that in all three companies the executive board, IT management and line
management are heavily involved in the information ... the impact (both intended and unintended) of the strategy once
implemented.
Smits and colleagues describe the information strategies of three major insurance comp...
... In the three
cases we investigated all respondents gave feedback at least once, partici-
pated sincerely, and added notably to the case descriptions. By following
these procedures a validated ... describing and assessing the informa-
tion strategy from different perspectives. This procedure resembles the
Delphi procedure (Turoff, 197 0), whereby several persons are interviewed
individ...
... traced and the meetings at which they were
discussed by IT and business executive identified. How the level of shared
domain knowledge had influenced communication and the understanding that
IT and ... alignment
measures being high and the other three being medium. The increased
alignment apparently improved both business and IS performance. LEASE
seemed to have finally succeede...
... enhance, and expedite intra- and inter-firm knowledge manage-
ment (Alavi and Leidner, 199 8). Knowledge management systems (KMS) are
intended to help organize, interpret, and make widely accessible ... more analysis before decision making, and
greater understanding of the business (Leidner and Elam, 199 5; Elliott, 199 2).
Evidence also suggests that EIS allow single- and...
... other manner) are counted as ‘experience,’ while examples generated
elsewhere are not.
Within the knowledge system framework, the distinction between learning
by experience and learning by example ... (Argote, Beckman, and
Epple, 199 0). While the distinction between experience and example can be
formalized and estimated statistically (Epple, Argote, and Devadas, 199 1), the
dis...
... incorporated into
business area budgets, and individuals identified for monitoring performance
and delivering benefits. Variables impacted by the IT/IS investment were
identified and decomposed into ... them
and ensure benefits are delivered. The following schema is derived from work
by Peters ( 199 6) and Willcocks and Lester ( 199 6). Projects were found to be
managed well,...