... Inc.www.ebstrategy.comwww.ebstrategy.comcontact@ebstrategy.comcontact@ebstrategy.com678 -33 9-1 236 x201678 -33 9-1 236 x201Fax - 678 -33 9-97 93 Fax - 678 -33 9-97 93 www.ebstrategy.com 21 -© e -Business Strategies, Inc.Enabling Technologies: ... 2Wave 3 Wave 4 Business IntelligenceWave 5 www.ebstrategy.com 23 -© e -Business Strategies, Inc.Roadmap for ManagersRoadmap for Managers1. Identify goals2. Determine knowledge sources 3. ... chain–preferential treatment for visibility–Lexmark www.ebstrategy.com 15 -© e -Business Strategies, Inc.Infrastructure for Broadcast, Retrieval, and Infrastructure for Broadcast, Retrieval,...