... meeting with key suppliers and customers to understandindustry trends and preferences; (6) buying the products of competitors to observe pricing, packaging, labeling, and features; (7) keeping ... franchisor in understanding cultural differences, interpretingtranslational problems, understanding local laws/regulations, and ex-plaining the differences in protocol, etiquette, and custom. It ... receptive local businessmen and gov-ernments. Several governments, including those of Malaysia, Singapore, and Indonesia, have taken steps to encourage franchising by introducing laws,developing programs,...