... travel for in- structors and students and the need for fewer instructors 1 037 6$ $CH3 10-24- 03 09 :37 :17 PS24 FRANCHISING AS A GROWTH STRATEGYongoing day -to- day operating procedures and techniques. ... establishment.❒ Indoor garbage and refuse storage rooms must be insect and rodentproof. 1 037 6$ $CH3 10-24- 03 09 :37 :16 PSThis page intentionally left blank 31 DEVELOPING THE OPERATIONS AND TRAINING PROGRAMS• ... classes:1. Insect pests, including roaches, ants, flies, and pantry pests2. Rodent pests, including mice and rats 3. Pest birds, including pigeons, starlings, and sparrowsDesigning Effective Training...