... and General Guidance for Public Speaking 700 LIGHT STREET | BALTIMORE, MD 21230 | LWR.ORG | 1-800-LWR-LWR-2 TO OTHERS, THROUGH OTHERS. Speaking from the Heart for LWR Prepared for and in ... the greatest odds for successful action? (Raising an audience need/concern/interest and offering your message as a solution) LWR: Tips, Tools, and General Guidance for Public Speaking, ... identification and to make the message easier to under-stand. Less formal. LWR: Tips, Tools, and General Guidance for Public Speaking, Page 19 HANDLING QUESTIONS AND ANSWERS 1....