...
0003 Triple zero three
5 526 Double five two six
22 27 Triple two seven
3301 Double three zero one
2. Asking for clarification
You can check you have the right information by:
repeating ... reservation for Mona White and her father Jack Webber. They want to book two rooms for three
nights at the Plaza Hotel. Mona pays for her booking by credit card.
Language Points...
... rooms for Ms. White and Mr. Webber.
(Tôi đã giữ hai phòng cho cô White và ông Webber.)
Leo: from Wednesday the 25 th to Saturday the 28 th of September.
(Từ thứ Tư ngày 25 đến thứ Bảy ngày 28 ... room is 120 dollars American, per night.
Mona: Fine.
Leo: And when would you like the rooms?
Mona: From the 25 th to the 28 th of September.
Leo: Arriving the 25 th of S...
... Ngoc D06K 52
Faculty of Foreign Language
Ha Noi University of Technology
Final report "The Situation of Learning
English for Electrical Engineering of
D06k 52 Students in Faculty of Foreign
Language, ... Thi Bich Ngoc D06K 52
Faculty of Foreign Language
Ha Noi University of Technology
The Situation of Learning English for Electrical Engineering of D06k 52
Students i...
... the time of day and then your name.
For example: Plaza Hotel, good morning. Leo speaking.
b) Say the time of day first, the name of the business and then your name.
For example: Good ... Guest
Jack: Guest
The story
Leo is taking a reservation for Mona White and her father Jack Webber. They want to book two rooms for three
nights at the Plaza Hotel.
Language Po...
...
Elementary English for Tourism and Hospitality
LESSON 3 – Checking In
STUDY NOTES
Characters
Leo: Receptionist
Mona: Guest
Jack: Guest
The story
Jack and Mona have just ... Plaza Hotel. They are booking into their rooms. They want to change the
rooms Leo has reserved for them.
Grammar Point – Prepositions of place
In, on or at?
We use in when we talk ab...
...
Elementary English for Tourism and Hospitality
LESSON 4 – Checking In
STUDY NOTES
Characters
Leo: Receptionist
Mona: Guest
Jack: Guest
The story
Leo is booking Mona and Jack into ...
some magazines
Language Practice – Both and just
There are a number of structures you can use for ‘both’. Each of them has the same meaning. For example, you
can say:
Bot...
...
Elementary English for Tourism and Hospitality
LESSON 5 – Making Recommendations
STUDY NOTES
Characters
Leo: Receptionist
Mona: Guest
Jack: Guest
Jean: Waitress
The story
Mona and ... you got any messages for me?
Yes I have.
Can you book me a taxi for tomorrow please?
Yes I can.
Language Point- Making recommendations
Here are some model phrases...