... adapt the tool and templates on the basis of the municipal present and forthcoming needs. One of the main tasks of the information department is the customization and implementation of the tool ... design, the understanding of the situation where the software is used deepens with the ongoing design of the application. Such practices, on the other hand, require a long term and stable ... co-operating at the time of the evaluation: the Employment Office, the Social Insurance Office, the National Board of Student Aid, the Premium Pension Authority and the National Tax Board. The Swedish...