... at the end of the day. For these, collectivelychoose someone to update the chart.There are many possible types of process improvement charts; they take forms as diverse as the types of problems ... and understand the information they need, the more effective they willbe at creating software. The better information customers and managers have, the better they canmanage the schedule and ... making other people uncomfortable. Again, ask for their help.If the problem is widespread across the group, the same approach—talking about it—applies. This time,hold the discussion as part of the...