... help you select the right projects to do, and the project mission statement should keep you focused on the desired project outcomes.SATISFYING THE CUSTOMER IN PROJECT MANAGEMENT The quality movement ... whattheir needs are and how they view quality (that is, what they mean by quality), and then set out to meet thoserequirements. Involvement of the key members of the project team (preferably, the ... (in the statistical sense of the word), there is still no need tospecify a quota, because there is no way to know what the capability of the system is.In project work, we can ascertain the...