... Transac-tion on Systems, Man and Cybernetics, 11(1), 7 0-7 0.Jennings, N.R. (2000). On agent-based software engineering. Artificial Intelli-gence, 117, 27 7-2 96.Jennings, N.R. (2001). An Agent-based ... the layout and/ or theKnowledge-Based Personalization 29Copyright © 2003, Idea Group Inc. Copying or distributing in print or electronic forms without writtenpermission of Idea Group Inc. is ... ACM,43(8), 3 5-3 9.Knowledge-Based Personalization 33Copyright © 2003, Idea Group Inc. Copying or distributing in print or electronic forms without writtenpermission of Idea Group Inc. is prohibited.Morch,...