... 59Enterprise systems, 59Executive support systems (ESS), 57Finance and accounting information systems, 50Human resources information systems, 51 Information systems department, 67 Information systems managers, ... 61Knowledge management systems (KMS), 64Knowledge workers, 45 Management information systems (MIS), 55Manufacturing andproduction information systems, 49Middle management, 45Operational management, ... Enterprise Systems 269What Are Enterprise Systems? 269Enterprise Software 270Business Value of Enterprise Systems 2718.2 Supply Chain Management Systems 271The Supply Chain 272 Information Systems...