... errors out of the process) and inspection (keeping errors out of the hands of the customer). • Attribute sampling (the result conforms, or it does not) and variables sampling (the result is ... Reviews, Voice of the Customer, Cost of Quality (COQ), and Continuous Improvement. Project Quality Management must address the management of the project and the product of the project. While ... action to increase the effectiveness and efficiency of the policies, processes, and procedures of the performing organization, which should provide added benefits to the stakeholders of all...