... Improvement (PROFES 2002).Wood, J.R. (1992). Linking soft systems methodology (SSM) and information systems (IS). Systemist - Information Systems Special Edition, 14(3),133-135.Wood-Harper, A.T., ... to provide supple-mentary material to support courses in systems analysis and design, softwareengineering, and information systems management. This book will be useful for researchers in several ... practice of systems design. Cambridge, MA: NCC Blackwell.Delen, G., & Rijsenbrij, D. (1992). The specification, engineering, and measure-ment of information systems quality. Journal of Systems...